Unit Knowledge Guide-BSBOPS505 Manage organisational customer service CUA ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTICT213 Use computer operating systems and hardware ICTICT214 Operate application software packages ICTSAS213 Maintain ICT system integrity (c) ICTSAS310 Install

Units of competency SISOSKT003 Use snow craft skills for alpine touring SISOSKT005 Lead skiing activities on intermediate cross country terrain SISOFLD002 Minimise environmental impact SISOBWG003 Bushwalk in extremely difficult tracked and untracked environments SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISOFLD008 Navigate in extremely difficult tracked and untracked environments SISOBWG007 Lead bushwalks in extremely difficult tracked and untracked environments SISOSKT002 Ski on intermediate cross country terrain SISOPLN004 Identify hazards

Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption If you require RPL Kits with comprehensive benchmarking

Core Units CHCDIV001 Work with diverse people HLTPOP005 Work in a population health context HLTPOP006 Contribute to working with the community to identify health needs HLTPOP007 Contribute to population health project planning HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCDE020 Implement participation and engagement strategies

Unit Knowledge Guide-BSBOPS505 Manage organisational customer service CUA ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner