Unit Knowledge Guide-SITXCOM002 Show social and cultural sensitivity Forms aggressive or abusive customers If

aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIICRC316D Place and compact concrete If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS412 Assist with workplace compliance with WHS laws BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes BSBWHS414 Contribute to WHS risk management BSBWHS415 Contribute to implementing WHS management systems BSBWHS416 Contribute to workplace incident response Elective units BSBINS401 Analyse and present research information Group A BSBWHS419 Contribute to implementing WHS monitoring processes Group A BSBWRT411 Write complex documents Group A BSBCMM411 Make presentations Group B BSBSTR401 Promote innovation in team environments Group B If you require RPL Kits with comprehensive benchmarking

engineering or related environment Elective units MEM03001B Perform manual production assembly MEM03002B Perform precision assembly MEM03003B Perform sheet and plate assembly MEM03004B Perform electronic/electrical assembly (production) MEM03005B Rework and repair (electrical/electronic production) MEM03006B Set assembly stations If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITXCOM002 Show social and cultural sensitivity Forms aggressive or abusive customers IfOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner