SCORM Compliant Package-SIRXCHA002 Lead the change process Pre-order Units of competency BSBCMM401 Make

Units of competency BSBCMM401 Make a presentation TAEDEL301 Provide work skill instruction If you require RPL Kits with comprehensive benchmarking

services and assets CPCCCM3004 Identify and apply information in construction plans

fillers and bleach MSFFF3001 Match and make up colours MSFFF3003 Apply plural component coatings MSFFF3004 Apply soft rubber techniques MSFFF3002 Set up

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

SCORM Compliant Package-SIRXCHA002 Lead the change process Pre-order Units of competency BSBCMM401 Make* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.