SCORM Compliant Package-ICTWEB201 Use social media tools for collaboration and engagement Qualification select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team If you require RPL Kits with comprehensive benchmarking

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTWEB201 Use social media tools for collaboration and engagement Qualification select and induct staff SITXCCS008* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.