Session Plan-FSKOCM012 Use oral communication skills to participate in workplace negotiations FWP A compliant set of RTO

A compliant set of RTO policies and procedures to run ELICOS courses

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Detailed assessor guides

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing If you require RPL Kits with comprehensive benchmarking

Session Plan-FSKOCM012 Use oral communication skills to participate in workplace negotiations FWP A compliant set of RTOOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these