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Learner Resources-SITHPAT013 Produce pastries Discount Units of competency BSBMGT616 Develop

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Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT8102 Initiate and lead a forest and wood products industry innovation BSBINN501 Establish systems that support innovation * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency SIRCDIS002 Deliver medicines to customers outside the pharmacy HLTWHS001 Participate in workplace health and safety SIRCINF001 Use pharmacy practices for infection control CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCPRT002 Support the rights and safety of children and young people CHCCOM002 Use communication to build relationships CHCCCS016 Respond to client needs CHCCCS014 Provide brief interventions If you require RPL Kits with comprehensive benchmarking

Learner Resources-SITHPAT013 Produce pastries Discount Units of competency BSBMGT616 DevelopOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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