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Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
organise and facilitate learning in the workplace Elective units CHCLEG001 Work legally and ethically CHCMGT003 Lead the work team BSBHRM40 Support the recruitment
refit and adjust bicycle accessories Elective Units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURAFA105 Write routine texts in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURAMA102 Communicate business information in an automotive workplace AURAQA001 Contribute to quality work outcomes in an automotive workplace AURAQA002 Inspect technical quality of work in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace If you require RPL Kits with comprehensive benchmarking
Perform process control room operations If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-MEM18011 Shut down and isolate machines/equipment CPC Units of competency SIRXCEG002 AssistOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
